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Glossary | Ask Us A Question |
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How-To's (5) Instructions for common email tasks, such as setting up your email client.
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Spam Related (5) Questions and answers related to spam.
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Scams/Phishing/Viruses (3) Questions and answers pertaining to Scams and Phishing
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Showing: 1-20 of 33 »»
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How do I add an Email Account to my THS Wireless Account?
All Residential Accounts may have up to 10 email accounts at no extra cost and Commercial Account may have up to 20 email accounts.
To add an...
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How do I setup Outlook Express or Outlook 2002 mail clients?
To configure your client manually:
(We handle this step for you)
Open Outlook or Outlook Express.
Click the 'Tools'...
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How do I setup Outlook 2003 email client?
(We take care of this step for you)
Open Outlook 2003.
Click the Tools menu, and select E-mail Accounts...
Select Add...
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How do I get rid of Spam?
To remove spam from your inbox, check the box next to the unwanted message, and click Report Spam. If you discover a message is spam once you have...
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Why did THS Wireless decide to partner with the Google Apps ISP Partner Edition?
With Google™ Apps Partner Edition, ISPs and portals can offer their subscribers powerful Google™ applications including Gmail™,...
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How can I check my email when I am away from home or while I am at work?
You can check your email using our WebMail Interface by either:
Logging into our WebMail Interface at
Logging into our Customer Portal...
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How do I setup Thunderbird 1.5 email client?
(We take care of this set for you)
Open Thunderbird, and select Tools > Account Settings.
Click Add Account.
Select the...
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How do I setup Apple Mail email client?
(We take care of this step for you)
Open Apple Mail.
Click 'Mail,' and select 'Preferences...'
Open the 'Accounts' tab, and...
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Can I block email from certain senders?
While you can't currently block messages from specific addresses or domains, you can set up a filter to send those unwanted messages directly to...
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How so I setup my iPhone to use my THSWireless email address?
Tap Mail from your iPhone's Home screen.
Tap Other.
Select POP from the tab menu.
Fill in your name, address, and description in...
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How do I setup my Blackberry to use my THSWireless email address?
Log in to your BlackBerry Internet Service account.
Click 'Profile' along the top of the 'Home Page.'
Click 'other email...
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How should I use POP on mobile or multiple devices?
If you're accessing your mail using POP from multiple clients, you can use recent mode to make sure that all messages are made available to each...
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Can I send or receive an executable file?
As a security measure to prevent potential viruses, your mail account does not allow users to receive executable files (such as files ending in .exe)...
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How do I setup Thunderbird 0.x email client?
(We take care of this step for you)
Open Thunderbird, and select 'Account Settings...' from the 'Tools' menu.
Select 'Email account,'...
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How do I setup Microsoft Entourage 2004 email client on my Mac?
(We take care of this step for you)
Open Entourage 2004.
Click 'Tools,' and select 'Accounts'
Click 'New.'
(If you receive the...
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Why do messages I send show up in my inbox?
Once you've enabled POP access, your mail account will download all messages in your account, except for spam and trash. If your mail client isn't...
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Why am I receiving spam that isn't addressed to me?
The message you received was probably the result of a common practice among spammers called 'dictionary spamming.' Dictionary spammers often use a...
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How do I setup Mozilla 1.7 email client?
(We take care of this step for you)
Open Mozilla Mail 1.7.
Select 'Mail and Newsgroup Account Settings...' from the 'Edit' menu, and click...
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How do I setup SnapperMail email client?
You'll need the Premier or Enterprise edition of SnapperMail to access your messages with POP. Here's how to configure SnapperMail:
...
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What happens to messages stored on our email servers?
Your mail account offers enough storage to keep copies of messages you might need to search for later. By leaving mail on our servers, you can in the...
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