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What payment methods do you accept?
THS Wireless accepts the following methods of payment:
Mastercard
Visa
Discover
American Express
Checks from local banks...
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I have a commercial account with THSWireless.com, but I use a different service provider at my home. I need to be able to log in to my network at the office so I can work from home. Is this possible?
Yes.
We can assist you in setting up a VPN (Virtual Private Network) through your office router using our Internet Service. This requires us to...
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I use THSWireless.com for my home Internet service and I need to be able to log into my office network through VPN, is that possible with your service?
Absolutely!
Depending on the VPN software and setup you are using, we may need to enable a specific port on your THSWireless.com equipment. We can...
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How do I add an Email Account to my THS Wireless Account?
All Residential Accounts may have up to 10 email accounts at no extra cost and Commercial Account may have up to 20 email accounts.
To add an...
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What should I do about a message that ask for personal information?
This information is passed along from Google. THS Wireless has partnered with Google to provide a safe and secure method for email.
Spam comes in...
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Why did THS Wireless decide to partner with the Google Apps ISP Partner Edition?
With Google™ Apps Partner Edition, ISPs and portals can offer their subscribers powerful Google™ applications including Gmail™,...
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Where do I find the THS Wireless Privacy Policy?
You can find the Privacy Policy here: .
You were given a copy of our Terms of Service and Privacy when your system was installed and a copy is...
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How can I check my email when I am away from home or while I am at work?
You can check your email using our WebMail Interface by either:
Logging into our WebMail Interface at
Logging into our Customer Portal...
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What day will I be billed for my internet service?
All internet accounts are billed on the 1st of every month regardless of the day of the week in which the 1st falls.
All accounts that fail...
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What does my mail account do to prevent viruses?
Most computer viruses are contained in executable files, so standard virus detectors scan messages for executable files that appear to be viruses....
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Do you offer a Referral Program?
YES WE DO!
For every customer you refer to THS Wireless you will receive credit to your account equal to 1 free month of service! There is NO...
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I need to change my payment method, what do I need to do?
To make any changes to your payment method, please call our office directly at 918.758.0454 and speak with Billie. She will update your billing...
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Is there a way to get a quick answer to a question while I am on the computer?
Sure,
Open up your browser and visit our "Start" page by typing "start" without the quotes, into your browser address bar and...
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What happens to messages stored on our email servers?
Your mail account offers enough storage to keep copies of messages you might need to search for later. By leaving mail on our servers, you can in the...
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I am currently with another Wireless Internet Service Provider and I would to switch to THS Wireless. Can I do that and what will it cost?
In a nutshell...YES and we'd love to have you as a customer.
As far as cost goes, there are of course no fees associated with transferring from...
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What's the maximum attachment size limit?
With your mail account, you can send and receive messages up to 20 megabytes (MB) in size. However, the precise amount allowable will depend on the...
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What's the maximum message size limit?
You can send and receive messages up to 20 megabytes (MB) in size, including attachments. Incoming messages over 20 MB will be returned to the sender...
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