THS Wireless Knowledgebase
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Categories
 
folder General Questions (7)
Questions that do not pertain to other categories on the site.
folder Email (33)
Questions regarding email issues and setup
folder Billing (3)
Questions concerning billing issues.
folder Residential Accounts (5)
Questions specific to Residential Accounts
folder Commercial Accounts (4)
Questions specific to Commercial Accounts.
folder Downloads (5)
Useful Downloads.
folder Troubleshooting (1)
Topics related to troubleshooting an internet connection issue. It is of course better to read this information before you have an internet connection issue.
folder Terms of Service (1)
Topics related to our Terms of Service and explanations of some terms.
folder Privacy Policy (1)
Topics related to our Privacy Policy.
folder THS Wireless and Google Apps (4)
Topics related to THS Wireless and the Google Apps Partner Program.
folder FAQ (17)
Frequently Asked Questions


Most viewed
 
document My computer or connection seems to be running slow, what can I do?
There are many things that can make your computer run slowly and we'll cover the most common here. First lets cover your internet connection and...
rating 27 May, 2008 Comments: 0
document Why did THS Wireless decide to partner with the Google Apps ISP Partner Edition?
With Google™ Apps Partner Edition, ISPs and portals can offer their subscribers powerful Google™ applications including Gmail™,...
rating 10 Jun, 2008 Comments: 0
document What should I do about a message that ask for personal information?
This information is passed along from Google. THS Wireless has partnered with Google to provide a safe and secure method for email. Spam comes in...
rating 12 Dec, 2007 Comments: 0
document What day will I be billed for my internet service?
All internet accounts are billed on the 1st of every month regardless of the day of the week in which the 1st falls. All accounts that fail...
Not rated 11 Dec, 2007 Comments: 0
document Is there a way to get a quick answer to a question while I am on the computer?
Sure, Open up your browser and visit our "Start" page by typing "start" without the quotes, into your browser address bar and...
Not rated 02 Jan, 2008 Comments: 0
document AVG AntiVirus
FREE¹ Computer AntiVirus Software. AVG AntiVirus Software is an outstanding AntiVirus solution and the best part is it's FREE for personal...
rating 12 Dec, 2007 Comments: 0
document Do you offer a Referral Program?
YES WE DO! For every customer you refer to THS Wireless you will receive credit to your account equal to 1 free month of service! There is NO...
Not rated 14 Dec, 2007 Comments: 0
document How can I check my email when I am away from home or while I am at work?
You can check your email using our WebMail Interface by either: Logging into our WebMail Interface at Logging into our Customer Portal...
Not rated 12 Dec, 2007 Comments: 0
document How do I add an Email Account to my THS Wireless Account?
All Residential Accounts may have up to 10 email accounts at no extra cost and Commercial Account may have up to 20 email accounts. To add an...
Not rated 05 Jun, 2008 Comments: 0
document I have a commercial account with THSWireless.com, but I use a different service provider at my home. I need to be able to log in to my network at the office so I can work from home. Is this possible?
Yes. We can assist you in setting up a VPN (Virtual Private Network) through your office router using our Internet Service. This requires us to...
Not rated 11 Dec, 2007 Comments: 0
Recent articles
 
document I am currently with another Wireless Internet Service Provider and I would to switch to THS Wireless. Can I do that and what will it cost?
In a nutshell...YES and we'd love to have you as a customer. As far as cost goes, there are of course no fees associated with transferring from...
Not rated 08 Jun, 2008 Comments: 0
document Why are some words in the Knowledge Base Articles red and seem to be highlighted in gray? Why does my cursor display a question mark when I hover over those words?
To help understand the meanings of some words, we have created a glossary of terms. Any word that is contained in the glossary will be displayed in...
Not rated 29 May, 2008 Comments: 0
document My computer or connection seems to be running slow, what can I do?
There are many things that can make your computer run slowly and we'll cover the most common here. First lets cover your internet connection and...
rating 27 May, 2008 Comments: 0
document Where can I find detailed information how to use Google Docs?
You can find that information on the Google site at:
Not rated 14 Dec, 2007 Comments: 0
document What is Google Docs in plain english?
The video below explains the Google Docs program in plain english...and because you are a THS Wireless customer you can disregard the URL's (Website...
Not rated 05 Nov, 2008 Comments: 0
document Google Talk
Here is the link to download Google Talk. It's an awesome instant message application and the one we use here at THS Wireless. If you want to...
Not rated 14 Dec, 2007 Comments: 0
document Is there a way to get a quick answer to a question while I am on the computer?
Sure, Open up your browser and visit our "Start" page by typing "start" without the quotes, into your browser address bar and...
Not rated 02 Jan, 2008 Comments: 0
document What is the easiet way to access my Google Docs?
You can access your THS Wireless Google Docs by going there directly at . If you are accessing your THS Wireless Google Docs from a computer using...
Not rated 14 Dec, 2007 Comments: 0
document Do you offer a Referral Program?
YES WE DO! For every customer you refer to THS Wireless you will receive credit to your account equal to 1 free month of service! There is NO...
Not rated 14 Dec, 2007 Comments: 0
document I have misplaced my copy of the Terms of Service, where can I get another one?
You can view the Terms of Service on our website at or you may download a copy from here: .
Not rated 10 Jun, 2008 Comments: 0



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